Privacy Policy

This privacy policy sets out how KnockoutSoft Ltd. uses and protects any information that you give KnockoutSoft Ltd. when you use this website. KnockoutSoft Ltd. is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. KnockoutSoft Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 23 December 2015.

What we collect

We may collect the following information:

• demographic information such as geographic location
• other information relevant to customer surveys and/or offers
• Email address when starting a trial

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.
• Ensuring the identity of users wishing to test our software before purchase to help reduce the number of unauthorised demo accounts.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

Our cookies are used to:

The following is strictly necessary in the operation of our website.

• Remember what is in your shopping basket
• Remember where you are in the order process
• Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

• Offer Live Chat Support
• Track the pages you visits via Google Analytics

This website will not

• Share any personal information with third parties.